Privacy Policy
Last Updated: December 2024
Introduction
Robotics Cable Assembly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roboticscableassembly.com or engage with our services.
Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, phone number, company name, and job title when you contact us or request a quote.
- Technical Data: IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
- Business Data: Project specifications, design files, and technical requirements you share with us for quotation purposes.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill your orders and requests for quotes
- Send you technical information and updates about your projects
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (under strict confidentiality agreements)
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All project files and designs shared with us are protected under our standard NDA agreements.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
- No advertising or third-party tracking cookies
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: sales@cloomtech.com
Address: 2500 Innovation Dr, San Jose, CA 95134, USA